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Laura Lahar

By Keith Petersen on February 13, 2014 in Products

9/29/96

Dear Keith,

We purchasedd the “Living Air” –filter, the large capacity one about 3 mos ago. We must tell you, we definitely notice a significant difference in the house. No bad odors; quality of the air seems to be much different. My daughters allergies have improved.

Thank you,
Laura Lahar

Laura Lahar

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Testimonials

3/20/2000
Thank you for selling (XL15) the best machine I’ve ever had!
Yours truly, Bernadette Conner

Bernadette Conner

The Eardly Peterson Co. On Feb 3, 2011 I had two airo swiss humidifiers model AOS 7142. They both stopped misting. Your tech support inspected 1 unit and suggested to send them back to manufacture. Just to update you on the great service they did provide. We mailed out both units on Feb 4 and they were not repairable. So they send us 2 new units at no charge, just a 60.00 fee for 1 year warranty on each new unit, since the original units were almost 4 years old. Airo-Swiss stood behind their product without any hassles. Great service. We also thank you for your time inspecting the units and the pleasure of doing business with you.
Many Thanks, Oliver & Lisa Kaufmann

Oliver & Lisa Kaufmann

Dear Keith Just a quick note of Thanks! and a guarantee for life-long referrals to the “The Eardley T. Petersen Co.”!! The courtesy you extended to me was beyond any service I have ever experienced, especially in this day and age…I have enclosed the registration card which requires your signature. It’s already stamped so just drop it in the mail. Just one question: the instruction booklet indicates a one year warranty and in speaking with you, you indicated two years. At your convenience, I’d like to clear that up. I have taken the liberty to enclose our business card. Hopefully someday if you or your family are in need of physical therapy, we will have the opportunity to extend to you the same quality of professional services that you gave to me.
Very truly yours, J. El Touny
P.S. The machine is super!!

J. El Touny

May 9, 2000
Dear Keith, We have had our Alpine Living Air Machines for quite a while now, and there have consequently been a number of positive things we have consistently noticed. Firstly, they have solved the mildew problems in our basement. Newly washed laundry left in the washing machine for only two hours used to have a strong mildew smell. We put a little Bora in the basement, and that was the end of the mildew odor. Also, some time ago when I did extensive redecorating, the odor of pain and polyurethane was banished very quickly. We ran the XL-15 constantly as usual, and anyone entering the house noticed almost no paint odors. Just recently, after we vacuumed and started up one of our air conditioners for the first time this season, I immediately began to cough and choke. We brought the Apline machine near and focused it on the air conditioner as it ran. This is a step we routinely take every spring with all the air conditioners, and which we mistakenly thought we could omit this time). My coughing stopped almost immediately. Living in Staten Island, we have a lot of pollution to contend with—–smells from the dump, stench and noxious fumes from the New Jersey refineries, etc. This has been not only annoying, but also worrisome. However, the Alpine takes away the odors and gives us the assuarance that at least the air in our home is pure and safe to breathe. We plan to take the Bora with us on vacation and put it in the beach house we’re renting. That’ll take care of any mold, mildew etc., often found in these places. In short, we are happy to let you know that we are very glad of these machines and wouldn’t think of doing without them.
Yours very truly, Ruth Walker

Ruth Walker

December 2012

I wanted to let you know that the central vac is working again thanks to your help. Thanks for being so considerate. We hope you have a very merry Xmas.

-Dee & Kirby LaFollette

Dee & Kirby LaFollette

Great customer service, fast turnaround, very helpful. These guys will be my go-to place for all of my outdoor power equipment. Cannot say enough good things about them.

A Google User

April 30, 1997
Dear Keith: Just a quick note to tell you how pleased we are with the Alpine XL15 air purifier that we purchased from you. As you know, Ray Catena is one of the premier Mercedes-Benz automobile dealers in this country. As customer service is our highest priority, we have a fleet of forty loaner cars we make available to our customers as their cars are brought in for services. Unfortunately, these loaner cars eventualy retain smoke odors inside from our smoking customers. Then, our non-smoking customers become offended when they’re offered these loaners with stale cigar and cigarette smoke smells. We have never been able to effectively deal with these smoke odors until we acquired the XL15 air purifier! We can now run the XL15 inside of a car that has been smoked in, and these odors are completely eliminated. No more unhappy customers! As well, we will place the XL15 into an office that is being renovated–something we are doing regularly–and immediately we are making fresh air and combating smells. Instead of suffering for days or weeks with the odors from the new carpet, paint, and wallpaper, we do not smell them at all after a short run of the purifier. This has been a great, yet simple, answer to our indoor air problems. We can freely recommend the Alpine to anyone who wishes to combat smoke, odors, and so on; as well as for anyone who enjoys the smell of fresh, clean air.
Sincerely, Ken LaPoint Vehicle Prep Manager

Ken LaPoint

Dear Keith It was a pleasure doing business with you. The HONDA ES6500 generator I purchased was everything you said it was, and more! The licensed experienced electrician that installed the subpanel and the home hook up was amazed with the generator’s efficiency. He was also very impressed on how quiet the generator ran. After his installation, we conducted a test. While the ES 6500 was running, my home furnace was turned on, as well as a light in every room, home computer, TV, refrigerator, and some electrical appliances. The ES6500 did not strain at all, the generator’s imonitor panel did not register any problems, nor did the engine’s noise increase significantly. I would highly recommend The Eardly Petersen Company of Westfield to anyone seeking to purchase a quality home generator. Brian Taylor

Brian Taylor

Hi – I have been very impressed by your knowledge of your products, and the quality. It’s been a reminder that you get what you pay for, there’s no free lunch, etc. etc. Before I bought the Stihl I had been at Home Depot and bought a trimmer and edger attachment. I spent a week assembling it and trying to get it started. Finally the pull string broke. Needless to say I returned it and then paid you a visit. I’ll be back. Andy

Andy

June 1, 1999
Dear Keith, I just wanted to drop you a line about our recent purchase of a Alpine Air Purifier from your shop. The air purifier does a wonderful job cleansing the air in our showroom and in rug cleaning plant. It actually breaks down odors in oriental rugs that are caused by animals. The air quality just seems so much healthier. I will gladly recommend your company to my customers if they are ever in the market for a vacuum or air purifier.
Sincerely, Robert George SK Hamrah Carpets

Robert George

Testimonials

3/20/2000
Thank you for selling (XL15) the best machine I’ve ever had!
Yours truly, Bernadette Conner

Bernadette Conner

August 24, 1993

Dear E.T. Petersen Family, A very belated congratulations on your 37th anniversary in Westfield. My husband and I are very grateful for your expertise and the top quality of your merchandise. We would miss you terribly if you ever left.

Cordially, Phyllis J. Kimec-Wilhelm

Phyllis J. Kimec-Wilhelm

Tiller & snowblower. Thanks again, service was fabulous!! -The Gornstein Family

The Gornstein Family

December 2012

I wanted to let you know that the central vac is working again thanks to your help. Thanks for being so considerate. We hope you have a very merry Xmas.

-Dee & Kirby LaFollette

Dee & Kirby LaFollette

June 1, 1999
Dear Keith, I just wanted to drop you a line about our recent purchase of a Alpine Air Purifier from your shop. The air purifier does a wonderful job cleansing the air in our showroom and in rug cleaning plant. It actually breaks down odors in oriental rugs that are caused by animals. The air quality just seems so much healthier. I will gladly recommend your company to my customers if they are ever in the market for a vacuum or air purifier.
Sincerely, Robert George SK Hamrah Carpets

Robert George

August 23, 1996
To The Eardly T. Petersen Co: This is in response to your letter dated July 26, 1996. I have been most pleased with the Alpine air purifier which I purchased from you. As a matter of fact, to date have been able to cut down, in half, the medication I take for allergies. I am happy to answer your letter. Thank you!
Sincerely, Anne Teets

Anne Teets

Mr. Petersen – Thank you for your prompt response and attention to customer service regardless of who sold the product. I believe finding someone who will give you good customer service these days, is a gift! Thanks again and have a great day!”
– Beth Hall

Beth Hall

April 9, 1998
Dear Mr. Petersen, You may recall that you sold me a Model XL-15 Living Air cleaner last spring when I came in to inquire about an air filter or de-humidifier for my brother’s home near the Jersey shore. I told you about the extremely foul musty smell in his house, and even the same unpleasant odor in his clothes. I also mentioned the difficulty he was having with his health, inclduing some serious difficulty breathing, causing a few emergency trips to the hospital. I had not intention of purchasing the XL-15 unit initially, because a neighbor had told me how successful his daughter had been in solving a similar prolblem with a de-humidifier. But you were so sure that htis unit would be a “God-send” that I decided to purchase it. But I never thought hat it would work out like it has. Within a few months, the miserable odor in that house was gone. We were astonished that even the odor in his clothes had disappeared. We placed the unit on a special shelf high in his living room and have left it on 24 hours per days, except in the summer when the windows are open. Even the odor in the basement, which was the most offensive and oppressive of all, has gone. But most important of all, his health has improved considerably, especially his breathing. For a long time, he was seriously thinking his life was ending because of these problems. Now he decided to modernize the place with new vinly windows throughout the house.
Sincerely, R. Purdy

R. Purdy

Thanks for letting me know AND thanks for the offer to answer questions….it’s among the reasons I bought from you -Excellent web site with extensive information -Brick & mortar store with 50 years in business -Your “About Us” statement on your website with a commitment to service Thanks…

October 25, 1996
You have asked for comments about the job you have done with the repair of my snowblower, and I just wanted to express my enthusiasm for the obvious quality that governs your efforts. My machine now looks like new and when the snows come, I am sure it will act as if it is. The fact that you go so far as to fill it with gas and attach appropriate instructions is another touch that does not go unnoticed. Praise too for both the young man who delivered it and the truck it came in. The former could not have been nicer, and the latter looked terrific! In these days when so many businesses are trying to cut corners in any way they can, it is reassuring to know that your Company puts competency and satisfaction first.
Sincerely, Bill St. John

Bill St. John

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